Cancellation & Refund Policy

Rungta Tea Private Limited has partnered with PurpleME India Private Limited to handle their business generated from the website https://shop.rungtatea.in/

The products listed on the website belong to the Tea Category. Tea comes under Food and Grocery.

We only accept orders which comes in the Indian regime.

Cancellation Statement

Once the order is shipped it will not be canceled. Any order placed by mistake can be canceled within 2 hours of contacting us.

Mail us at contact@purpleme.in to cancel your order.    

In such cases, the order will be canceled, and the refund process will be initiated by us within 1-2 working days. The money will be refunded to you within 10 working days depending on the bank.

Canceling Subscription

Subscription can be cancelled any time, however we may blacklist a user who keeps on creating and cancelling their subscription frequently.

Mail us at contact@purpleme.in to cancel your subscription. Please make sure that you contact us at least one week before your next subscription date to avoid getting charged again.

We do not accept returns unless you receive it in damaged condition.

Refund Policy

If we accept the cancelation then we will process a Refund. The refund process will be initiated by us within 1-2 working days. The money will be refunded to you within 10 working days depending on the bank.

At our discretion, we may levy a 2% penalty if someone is misusing our website by frequently making the payment and asking us to cancel it all the time.

You can always contact us for further assistance.